Q: What should I do if the device fails to connect the Internet?
A:
1. Connect to the hotspot of the mobile phone to check if the connection is sucessful.
2. Manually add the network to check if the connection is successful.
3. If the hotspot of the mobile phone can be connected, it indicates that the network function of the device is working normally. Please consult the IT personnel of your company to check the security settings in the network.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)