Q:What should I do if the device won't power on?
A:
1. Check that the cables corresponding to the two USB ports are inserted correctly.
2. Try replacing the charging cable to see if the device turns on.
3. Try using a different 20V 3A charger to see if the device turns on.
If you still can not power on the meeting machines, please feel free to contact our service team at service@kandaovr.com for assistance.