Q: Can the device be connected to an external mic or speaker?
A: Yes, it supports connection to external devices. To ensure the optimal performance, we recommend connecting a USB Hands-Free Speakerphone, which combines both a microphone and speaker. Using only a separate microphone or speaker may cause echo problems.
The external device should support a 48kHz dual-channel (stereo) sampling rate. We have tested the Hamedal A21S and the Lenovo MC600/MC500, both of which are compatible with our devices.
Please connect the USB Speakerphone to the USB A port on the conferencing device. [Note: Although the device has three USB A ports, only the first external device connected will work.]
Additionally, the built-in microphone will remain active for face tracking, and its detection range will not be affected.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)