Meeting Ultra - What should I do if screen mirroring is not working?

Q:What should I do if screen mirroring is not working?

A:1. Ensure that the 'Screen Mirroring' feature is enabled in the settings
2. Ensure that the conferencing device and the device you want to mirror are on the same local network
3. If you need to mirror files from within the device, ensure that the conferencing application is allowed to display over other apps  This prompt will appear the first time you attempt screen mirroring, or you can manually adjust it by following these steps:
Go to Settings > Storage > Apps > Select the relevant conferencing software > Tap on the conferencing software icon > Find 'Display over other apps' > Allow it

 

(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)

 


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